At Rent.com.au, we're committed to advertising quality rental properties. We also want to ensure a safe user experience for our private landlords and renters.

Due to a high volume of fraudulent advertising that occurs on some property sites, we have introduced an identity check to protect our users.

Why is my property still pending? 

Your property listing may be currently pending due to:

  • A failed identity check: This may have been caused by incorrect or invalid identity information. 

What to do if your property has been marked as pending

To get your rental property activated and live on the Rent.com.au website as soon as possible, please call our Customer Service team on 1300 736 810.

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