FAQs General


I already advertise my listings on rent.com.au for Free, what's the difference?

Whilst your office may already be listing your rentals on rent.com.au under our basic free plan, there are many additional benefits available under our premium plans to help you find tenants faster, get the attention of landlords looking for a property manager, and tools to help your team ensure the right rental price is set for your properties.

Rent.com.au runs marketing campaigns to help promote properties listed on a premium plan to gain maximum exposure, with your logo appearing on all your listings too.

How long is the contract term?

There is no lock-in contract. We are so sure you will love our premium advertising plans and their benefits we don't see the need for a lock-in contract. We just require 30 days notice, that's all.

Can I recover the advertising fee from my landlord?

Absolutely. If your management authority with your landlords give you the option to charge for advertising, we send you a listing statement detailing the upgrade and fee charged so you can charge your landlord if you wish to.

If course if you cover the fee you can still use this to show the landlord the extra you are doing for them.

Not sure how to get vendor paid advertising from landlords? Read this great article from top trainer Darren Hunter..

Can I make the property a Feature Property?

Yes. You can upgrade any property to a Feature property, so it appears in the top section of the Search Results, before all other enhanced and free listings. Note that a fee is charged at the time of upgrade. You will receive an invoice showing the cost, which you can use to recover the cost from the landlord if you wish to.

Why should I advertise my rental properties on Rent.com.au?

Rent.com.au is Australia's #1 website dedicated to rental property and delivers a single marketplace for Renters, Agents and Landlords. As a Rent.com.au Agent, you can reach a bigger, unique Renter audience.

Did you know?

  • More than 600,000 Renters and Landlords visit Rent.com.au each month
  • Over 60% of traffic did not visit REA, and over 75% didn't visit DomainSource: AC Nielsen Market Intelligence Duplication Report April 2017.

Consider this: Your competitors are already advertising with us. More than 9,000 offices are currently on board, contributing to the 70,000+ active rental listings on Rent.com.au.

Rent.com.au is fully compatible with all major upload systems, as well as Rockend REST and Console.

When you advertise your properties on Rent.com.au, you gain access to a range of products designed to help you, your landlords, and your tenants, such as Renter Resume, RentReports, and RentCheck.

Not only that, it is also great for your own SEO as rent.com.au is a high ranking site in Google.

You'll have access to a range of options designed to maximise your exposure to Landlords and Renters, and you'll receive regular training tips from Australia's top coaches.

I'm already on a paid subscription with Rent.com.au, but I'd like to be on a different Plan. Can I switch?

The great news is that as an existing Feature Plan agent, your listings have already been updated to enhanced listings with all the Smart Plan benefits including the renter reward, however the normal $75 fee per tenanted property will be waived for you.

This means all your listings stand out, get the additional benefits of the Smart Plan for free, and you will continue to have all the benefits of your current Feature Plan including your upgrade credits.

To change to a different plan, or to discuss your options, simply call us on 1300 736 810 or email agents@rent.com.au and speak to our Customer Service team.

How does a premium plan compare to other online marketing tools?

Properties promoted via the Highlight Plan or Smart Plan attract more views and enquiries than standard free listings, and attract tenants who have completed their applications in full. Click here to opt-in for the Smart Plan call us on 1300 736 810 or emailagents@rent.com.au for more information.

Is my upload system compatible with rent.com.au?

If you use Rockend REST, Console Gateway, or a portal upload system you should be able to load your rentals to rent.com.au. View a list of all compatible systems.

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